AI-Native Storytelling. Bringing worlds to life.

Welcome and thank you for your interest in AXIOM PATH HOLDINGS PTE. LTD (“Company”, “we”, “us” or “our”). This Terms of Use Agreement (“Terms of Use”, and together with any applicable Supplemental Terms as defined in Section 1.2, the “Agreement”) describes the terms and conditions that apply to your use of (i) the website located at http://creatly.ai/ and its subdomains and any of Company’s other websites on which a link to these Terms of Use appears (collectively, the “Website”) and (ii) the services, content, and other resources available on or enabled via our Website, including any application programming interfaces (“API”) that we make available and our long form video creation service (collectively, with our Website, the “Service”).

PLEASE READ THIS AGREEMENT CAREFULLY. IT GOVERNS THE USE OF THE SERVICE AND APPLIES TO ALL VISITORS AND USERS. BY ACCESSING OR USING THE SERVICE IN ANY WAY, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY, AND (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION.

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, YOU MAY NOT ACCESS OR USE THE SERVICE.

SUBSCRIPTIONS NOTICE. IF YOU SUBSCRIBE TO THE SERVICE YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT COMPANY’S THEN-CURRENT FEE FOR THE SAME SERVICE UNLESS YOU OPT OUT OF THE AUTOMATIC RENEWAL IN ACCORDANCE WITH SECTION 9.3(a) (AUTOMATIC RENEWAL) BELOW. PLEASE READ SECTION 10 BELOW CAREFULLY FOR ALL DETAILS.

ARBITRATION, CLASS ACTION/JURY TRIAL WAIVER AGREEMENT. SECTION 17 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, IT INCLUDES AN AGREEMENT TO ARBITRATE WHICH GENERALLY REQUIRES ALL DISPUTES TO BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 17 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS IN ACCORDANCE WITH SECTION 17.10 BELOW: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. PLEASE READ SECTION 17 CAREFULLY FOR ALL DETAILS.

THE AGREEMENT IS SUBJECT TO CHANGE BY COMPANY IN ITS SOLE DISCRETION AT ANY TIME AS SET FORTH IN SECTION 18.6 (AGREEMENT UPDATES).

1. USE OF THE SERVICE.

1.1. Scope. The Service and content available on the Service are protected by applicable intellectual property (including copyright) laws. Unless subject to a separate license agreement between you and Company, your right to access and use the Service, in whole or in part, is subject to this Agreement. If you are accessing or using the Service on behalf of an entity, you represent that you have the authority to enter into this agreement on behalf of the entity identified in the account registration process. Accordingly, all references to “you” or “your” in this Agreement will also be deemed to include such entity. You also acknowledge, agree and consent to the terms of our Privacy Policy and Cookie Notice which are incorporated herein by reference.

1.2. Licenses. Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to: (i) access and use the Service; and (ii) access and use any APIs the Company makes available to you (if any), solely for your own personal or internal business purposes.

1.3. Supplemental Terms. Your use of, and participation in, certain features and functionality of the Service may be subject to additional terms (“Supplemental Terms”). Such Supplemental Terms will either be set forth in the applicable supplemental Service or will be presented to you for your acceptance when you sign up to use the supplemental Service. If these Terms of Use are inconsistent with the Supplemental Terms, then the Supplemental Terms control with respect to such supplemental Service.

1.4. Updates. You understand that the Service is evolving. As a result, Company may require you to install updates to any software that you have installed on the devices through which you access or use the Service (“Device”). You acknowledge and agree that Company may update the Service with or without notifying you. You may need to update third-party software from time to time in order to continue to use the Service. Any future release, update or other addition to the Service shall be subject to this Agreement.

1.5. API Limitations. Company may limit: (i) the number of network calls that you may make via the API; (ii) the maximum file size; and (iii) anything else about the API that the Company deems appropriate in its sole discretion. Company may impose or modify these limitations without notice. In addition, the Company may utilize technical measures to prevent over-usage and stop usage of the API after any usage limitations are exceeded or suspend your access to the API with or without notice to you in the event you exceed such limitations.

2. REGISTRATION.

2.1. Registering Your Account. In order to access certain features of the Service, you may be required to register an account on the Service (“Account”).

2.2. Registration Data. In registering an Account, you shall (i) provide true, accurate, current, and complete information about yourself as prompted by the registration form (“Registration Data”), and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.

2.3. Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and will forever be owned by and inure to the benefit of Company. Furthermore, you are responsible for all activities that occur under your Account. You shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Service by minors. You may not share your Account or password with anyone, and you agree to notify Company immediately of any unauthorized use of your password or any other breach of security. If you provide any information that is untrue, inaccurate, incomplete or not current, or Company has reasonable grounds to suspect that any information you provide is untrue, inaccurate, incomplete or not current, Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Service (or any portion thereof). You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You shall not have more than one Account at any given time. Company reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party’s rights. You agree not to create an Account or use the Service if you have been previously removed by Company, or if you have been previously banned from any of the Service.

3. RESPONSIBILITY FOR CONTENT.

3.1. Types of Content. You acknowledge that any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Service (collectively, “Content”), is the sole responsibility of the party from whom such Content originated. This means that you, and not Company, are entirely responsible for all Content that you upload, post, email, transmit or otherwise input or make available (“Make Available”) through the Service (“Your Content”), and that other users of the Service, and not Company, are similarly responsible for all Content that they Make Available through the Service (“User Content”).

3.2. Storage. Unless expressly agreed to by Company in writing elsewhere, Company has no obligation to store any of Your Content. Company has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit, or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Service. Certain features and functionality of the Service may enable you to specify the level at which the Service restricts access to Your Content. In such cases, you are solely responsible for applying the appropriate level of access to Your Content. If you do not choose a level of access, the system may default to its most permissive setting. You agree that Company retains the right to create reasonable limits on Company’s use and storage of Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Service and as otherwise determined by Company in its sole discretion.

3.3. Connected Accounts. In order to access certain features and functions of the Service, you may need to link certain third-party platforms that we support to your Account (each, a “Connected Account”). You are solely responsible for the proper setup and integration of your Connected Accounts, and the Company will not be responsible for any failure in setting up or integrating any Connected Account. By integrating any Connected Account, (i) you represent and warrant that you are entitled to disclose any log-in information provided by you to the Company in connection therewith (if applicable) and/or to grant the Company access to your Connected Account, (ii) you represent and warrant that you are in good standing with respect to such Connected Account, and (iii) the Company may receive access to any Content made available in connection with such Connected Account, so that it may be used in accordance with these Terms. You further acknowledge and agree that each Connected Account, including access to and use thereof and uptimes related thereto, is solely determined by the applicable provider of the relevant Connected Account. The Company will have no liability for any unavailability of any Connected Account or any third-party provider’s decision to discontinue, suspend or terminate any Connected Account.

4. OWNERSHIP.

4.1. The Service. Except with respect to Your Content, you agree that Company and its suppliers or licensors own all rights, title and interest in the Service (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, and Company software). You shall not remove, alter or obscure any copyright, watermark, trademark, service mark or other proprietary rights notices incorporated in or accompanying any of the Service.

4.2. Your Content. Company does not claim ownership of Your Content. However, when you Make Available any Content on or to the Service, you represent that you own and/or have sufficient rights to Your Content to grant the license set forth in Section 4.3 (License to Your Content).

4.3. License to Your Content. Subject to any applicable Account settings that you select, you grant Company a non-exclusive, transferable, perpetual, irrevocable, worldwide, fully-paid, royalty-free, sublicensable (through multiple tiers of sublicensees) right (including any moral rights) and license to use, copy, reproduce, modify, adapt, prepare derivative works from, translate, distribute, publicly perform, publicly display and derive revenue or other remuneration from Your Content (in whole or in part) for the purposes of operating and providing the Service to you. Please remember that other users may be able to search for, see, use, modify and/or reproduce any of Your Content that you submit to any area of the Service that is accessible by other users.

4.4. User Inputs and Outputs. The Company utilizes software and technology, including artificial intelligence, to process user inputs to the Service, such as descriptive and instructive text prompts and reference images and videos and other content (the “Input,” which is part of Your Content hereunder), and generate and return outputs based on such Inputs (the “Output”). The Company does not claim ownership of any of your Inputs or Outputs, and nor does it restrict the use of Outputs for commercial use. In addition to the license granted in Section 4.3, you acknowledge that Inputs (as well as the remainder of Your Content) and Outputs may be used by the Company to train, develop, enhance, evolve and improve its (and its affiliates’) AI models, algorithms and related technology, products and services (including for labeling, classification, content moderation and model training purposes), as well as for marketing and promotional purposes. As such, you hereby grant to the Company a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs Made Available by you or otherwise generated in connection with your use of the Service at any point, in connection with the purposes described above or otherwise as set forth in the remainder of this Agreement (including Section 6).

4.5. Username. Notwithstanding anything contained herein to the contrary, by submitting Your Content to any non-private area on the Service, you hereby expressly permit Company to identify you by your username (which may be a pseudonym) as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.

4.6. Feedback. You agree that submission of any ideas, suggestions, documents, and/or proposals to Company (“Feedback”) is at your own risk and that Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You agree that Company may use your Feedback without any restriction, attribution, or compensation to you.

5. USER CONDUCT AND CERTAIN RESTRICTIONS.

5.1. Restrictions. As a condition of use, you shall not (and shall not permit any third party) to:

• (i) use the Service for any purpose that is prohibited by this Agreement or by applicable law;
• (ii) take any action, or Make Available any Content, or knowingly create any Output, on or through the Service that:
  • (a) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, hateful, offensive, or profane;
  • (b) infringes the rights of any person or entity, including without limitation any copyright, privacy, publicity, trademark, patent, trade secret, biometric, or other proprietary or contractual rights;
  • (c) harms minors in any way, including without limitation any portrayal or depiction of minors in an inappropriate, lewd or otherwise objectionable manner;
  • (d) constitutes unauthorized or unsolicited advertising, junk or bulk email;
  • (e) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Company’s prior written consent;
  • (f) intentionally or unintentionally violates any applicable local, state, national or international law or regulation, or any order of a court;
  • (g) advocates, encourages or assists any third party in doing any of the foregoing activities in this Section; or
• (iii) use or access the Service or any Outputs to develop, modify, fine-tune or improve any products or services that compete with our Services, including to develop, fine-tune or train any artificial intelligence or machine-learning algorithms or models of any kind.

5.2. Other Restrictions. You further agree not (and shall not permit any third party) to:

• (i) license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Service or any portion of the Service;
• (ii) frame or utilize framing techniques to enclose any trademark or logo located on the Service or any other portion of the Service (including images, text, page layout or form);
• (iii) use any metatags or other “hidden text” using Company’s name or trademarks;
• (iv) modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Service except to the extent the foregoing restrictions are expressly prohibited by applicable law;
• (v) use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data-mining tools, or the like) to “scrape” or download data from any web pages contained in the Service (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Service for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);
• (vi) remove or destroy any copyright notices or other proprietary markings contained on or in the Service;
• (vii) impersonate any person or entity, including any employee or representative of Company;
• (viii) interfere with or attempt to interfere with the proper functioning of the Service or use the Service in any way not expressly permitted by this Agreement, including but not limited to violating or attempting to violate any security features of the Service, introducing viruses, worms, or similar harmful code into the Service, or interfering or attempting to interfere with use of the Service by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Service.

5.3. Inappropriate Content. Furthermore, Your Content may not contain nudity, biometric data, violence, be sexually explicit, harmful, hateful, harassing, or offensive as determined by Company in its sole discretion. You may not upload or Make Available an image of another person without that person’s permission or otherwise sufficient rights to do so. The rights granted to you in this Agreement are subject to your compliance with the restrictions set forth in this section. Any unauthorized use of the Service terminates the licenses granted by Company pursuant to this Agreement.

6. MONITORING AND REPORTING.

6.1. Monitoring. Company may, but is not obligated to, investigate, monitor, pre-screen, remove, refuse, or review the Service and/or Content, including Your Content and Outputs and User Content, at any time. You hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.

6.2. Moderation. Without limiting the foregoing, Company reserves the right to:

• (a) remove or refuse to process or post any of Your Content or Output for any or no reason in our sole discretion;
• (b) take any action with respect to any of Your Content or Output that we deem necessary or appropriate in our sole discretion, including if we believe that such Content or Output violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens harm to users of the Service or the public, or could create liability for Company;
• (c) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to publicity or privacy;
• (d) take appropriate legal action, including without limitation referral to and cooperation with law enforcement and/or other applicable legal authorities, for any allegedly illegal or unauthorized use of the Service or if Company otherwise believes that criminal activity has occurred; and/or
• (e) terminate or suspend your access to all or part of the Service for any or no reason, including without limitation any violation of this Agreement. Upon determination of any possible violations by you of any provision of this Agreement, Company may, at its sole discretion, immediately terminate your license to use the Service, or change, alter or remove Your Content or Output, in whole or in part, without prior notice to you.

6.3. Disclosure. If Company believes that criminal activity has occurred, Company reserves the right to, except to the extent prohibited by applicable law, disclose any information or materials on or in the Service, including Your Content (and any Output) in Company’s possession in connection with your use of the Service, to (i) comply with applicable laws, legal process or governmental requests; (ii) enforce this Agreement; (iii) respond to any claims that Your Content (or any Output) violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property, or safety of Company, its users or the public, and all enforcement or other government officials, as Company in its sole discretion believes to be necessary or appropriate.

7. INTERACTIONS WITH OTHER USERS.

7.1. User Responsibility. You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service; provided, however, that Company reserves the right, but has no obligation, to intercede in any disputes between you and any other users. You agree that Company will not be responsible for any liability incurred as the result of your interactions with other users.

7.2. Content Provided by Other Users. The Service may contain User Content provided by other users. Company is not responsible for and does not control User Content. Company does not approve or endorse, or make any representations or warranties with respect to, User Content. You use all User Content and interact with other users at your own risk.

8. THIRD-PARTY SERVICES.

The Service may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”) (collectively, the “Third-Party Services”). When you click on a link to a Third-Party Service, we will not warn you that you have left the Service. You become subject to the terms and conditions (including privacy policies) of that other website or destination. Such Third-Party Services are not under the control of Company, and Company is not responsible for any Third-Party Services. Company provides these Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services, or any product or service provided in connection therewith. You use all links in Third-Party Services at your own risk. When you leave our Service, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data-gathering practices, of any Third-Party Services, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

9. PURCHASE TERMS AND REFUNDS.

9.1. Third-Party Service Provider. The Company uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (the “Third-Party Service Provider”). If you make a purchase on the Service, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Service Provider. You agree to be bound by Stripe’s Privacy Policy and its Terms of Service, and hereby consent and authorize the Company and Stripe to share any information and payment instructions you provide with one or more Third-Party Service Provider(s) to the minimum extent required to complete your transactions. Please note that online payment transactions may be subject to validation checks by our Third-Party Service Provider and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason. For your protection, our Third-Party Service Provider uses various fraud-prevention protocols and industry-standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Your card issuer may charge you an online handling fee or processing fee; we are not responsible for this. In some jurisdictions, our Third-Party Service Provider may use third parties under strict confidentiality and data-protection requirements for the purposes of payment-processing services.

9.2. Payment. You shall pay all fees or charges (“Fees”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable. By providing Company and/or our Third-Party Service Provider with your payment information, you agree that Company and/or our Third-Party Service Provider is authorized to immediately invoice your Account for all Fees due and payable to Company hereunder and that no additional notice or consent is required. You shall immediately notify Company of any change in your payment information to maintain its completeness and accuracy. Company reserves the right at any time to change its prices and billing methods in its sole discretion. You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us. Your failure to provide accurate payment information to Company and/or our Third-Party Service Provider or our inability to collect payment constitutes your material breach of this Agreement. Except as set forth in this Agreement or as required by law, all Fees for the Service are non-refundable. Company may suspend or terminate your access to the Service immediately upon non-payment. Your obligation to pay fees will survive any suspension or termination.

9.3. Refunds. Except as set forth herein, amounts due are non-refundable. You may request a refund within seven (7) days of your initial purchase, or as permitted by the law in your jurisdiction, provided no Credits (defined below) have been used. Refunds apply only to initial purchases, not renewals, and are subject to a service fee not exceeding six percent (6%) of the initial fee where permitted by law.

9.4. Credits. In certain instances, you may receive or purchase credits (“Credits”) to access and use specific features of the Services. Purchased Credits constitute prepaid amounts for products and services available through the Services and may only be used within the specified timeframe. Unused Credits are forfeited upon Account cancellation or cessation of Services. Credits have no cash value, are non-transferable, non-reloadable, and non-redeemable for cash except as required by law. Company may change Credit terms at any time, and the value of Services obtainable with Credits is subject to change at Company’s sole discretion.

9.5. Promotional Credits. Company may, at its discretion, offer loyalty, award or promotional credits (“Promotional Credits”). Promotional Credits may expire as specified on issuance, have no cash value, and are non-transferable, non-reloadable and non-redeemable for cash except as required by law. No inactivity or other fees apply to Promotional Credits.

9.6. Taxes. The Fees do not include any Sales Tax (defined below) that may be due in connection with the Service provided under this Agreement. If Company is legally obligated to collect Sales Tax, it will be collected in addition to the Fees. If any Services or payments are subject to Sales Tax in any jurisdiction and you have not remitted such tax, you are responsible for the payment of that Sales Tax and any related penalties or interest, and you shall indemnify Company for any liability or expense it incurs. Upon request, you will provide Company with evidence of having paid all applicable taxes. For purposes of this section, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable jurisdiction does not otherwise impose a sales or use tax.

10. SUBSCRIPTIONS

10.1. Subscriptions. If you purchase access to certain features and functionality of the Services on a time-limited basis (a “Subscription”), the Fee for such Subscription plus any applicable Sales Tax and fees (“Service Subscription Fee”) will be billed at the start of the Subscription (“Subscription Service Commencement Date”) and at regular intervals in accordance with your elections at the time of purchase. Company reserves the right to change the timing of our billing. Company also reserves the right to change the Subscription pricing at any time in accordance with Section 18.6 (Agreement Updates). If changes to the Subscription price occur that impact your Subscription, Company will use commercially reasonable efforts to notify you, such as by sending an email to the address associated with your Account. If you do not agree with such changes, you may cancel your Subscription as set forth below.

10.2. Automatic Renewal. If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Company’s then-current price for such Subscription until terminated in accordance with this Agreement. The renewal frequency (e.g., weekly, monthly, annually) will be designated at the time you sign up and may be modified by you via your Account settings. By subscribing, you authorize Company to charge the payment method designated in your Account now and again at the beginning of each subsequent Subscription period. Upon renewal, if Company does not receive payment, (i) you shall pay all amounts due on your account upon demand and/or (ii) Company may terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received. Once payment is received, your new Subscription commitment period will begin as of that date.

10.3. Cancelling Subscriptions. If you purchased your Subscription directly from Company, you may cancel by logging into and visiting the “Payment Setting” page of your Account, or by contacting contact@creatly.ai. Subscription modification/cancellation requests made via email must be sent from the subscriber’s email address on the account. Company will not accept modification/cancellation requests from third parties.

10.4. Effect of Cancellation. If you cancel, you may continue to use your Subscription until the end of the then-current term; it will not renew thereafter. No prorated refunds of any portion of the Service Subscription Fee will be provided for the current term.

10.5. Upgrades and Downgrades. Upgrading your Subscription mid-term takes effect immediately; any incremental fees will be charged accordingly. Future Renewal Terms will reflect such upgrades. Downgrades take effect on the first day of the next Renewal Term and may cause loss of content, features or capacity, for which Company is not liable.

11. INDEMNIFICATION.

You shall indemnify and hold Company, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers and licensors (each, a “Company Party” and collectively, the “Company Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (i) Your Content and/or Outputs; (ii) your misuse of the Service; (iii) your violation of this Agreement; (iv) your violation of any rights of another party, including any user; (v) your violation of any export control, sanctions, or data protection law; (vi) any dispute between you and a third party relating to your use of the Service; or (vii) your violation of any applicable laws, rules or regulations. Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Company in asserting any available defenses. This provision does not require you to indemnify any of the Company Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Service provided hereunder. You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Service.

12. DISCLAIMER OF WARRANTIES.

12.1. Service Offered As-Is. You expressly understand and agree that to the extent permitted by applicable law, your use of the Service is at your sole risk, and the Service (including any Output therefrom) is provided on an “as is” and “as available” basis, with all faults. The Company Parties expressly disclaim all warranties, representations and conditions of any kind, whether express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose and non-infringement arising from use of the Service (including any Output therefrom).

12.2. Outputs. Company further makes no representation or warranty as to the originality, legality, accuracy, or fitness of any Output. You acknowledge and agree that (i) Outputs may contain errors, omissions, offensive material, or third-party content; (ii) you are solely responsible for your use, distribution, or reliance on Outputs, including for compliance with applicable laws and third-party rights; and (iii) Company expressly disclaims any and all liability arising from or relating to Outputs.

12.3. Meeting Requirements. The Company Parties make no warranty, representation or condition that: (1) the Service (including any Output therefrom) will meet your requirements (such as the quality, effectiveness, reputation and other characteristics of the Service); (2) your use of the Service (including any Output therefrom) will be uninterrupted, timely, secure or error-free; or (3) the advice, results, or information, whether oral or written, obtained from use of the Service (including any Output therefrom) will be accurate or reliable.

12.4. Downloads. Any content downloaded from or otherwise accessed through the Service (including any Output therefrom) is accessed at your own risk, and you are solely responsible for any damage to your property, including, but not limited to, your computer system and/or any device you use to access the Service, or any other loss that results from accessing such content.

12.5. Beta Features. From time to time, Company may offer new “beta” features or tools with which its users may experiment. Such features or tools are offered solely for experimental purposes and without any warranty of any kind, and may be modified or discontinued at Company’s sole discretion. The provisions of this Section 12 apply with full force to such features or tools.

12.6. No Liability for Conduct of Third Parties. You are solely responsible for all of your communications and interactions with third parties on the Service. You acknowledge and agree that the Company Parties are not liable, and you agree not to seek to hold the Company Parties liable, for the conduct of third parties, including operators of external sites, and that the risk of injury from such third parties rests entirely with you. You understand that Company does not make any attempt to verify the statements of users. Company makes no warranty that the goods or services provided by third parties will meet your requirements or be available on an uninterrupted, secure or error-free basis.

13. LIMITATION OF LIABILITY.

13.1. Disclaimer of Certain Damages. You understand and agree that, to the fullest extent provided by law, in no event shall the Company Parties be liable for any loss of profits, revenue or data, indirect, incidental, special or consequential damages, or damages or costs due to loss of production or use, business interruption, or procurement of substitute goods or services, whether or not any Company Party has been advised of the possibility of such damages, arising out of or in connection with this Agreement, the Service, or any communications, interactions or meetings with other users of the Service or third parties, on any theory of liability, including those resulting from: (i) the use or inability to use the Service; (ii) any goods, data, information or service purchased or obtained, or messages received for transactions entered into through the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; or (v) any other matter related to the Service, whether based on warranty, copyright, contract, tort (including negligence), product liability or any other legal theory. The foregoing does not apply to liability of a Company Party for death or personal injury caused by a Company Party’s negligence, or for any injury caused by a Company Party’s fraud or fraudulent misrepresentation.

13.2. Cap on Liability. To the fullest extent permitted by law, the Company Parties shall not be liable to you for more than the greater of (i) the total amount paid to Company by you during the three-month period prior to the act, omission or occurrence giving rise to such liability; (ii) $100; or (iii) if applicable, the statutory remedy or penalty imposed by the statute under which such claim arises. This cap does not apply to liability for death or personal injury caused by a Company Party’s negligence, or any injury caused by a Company Party’s fraud or fraudulent misrepresentation.

13.3. User Content. Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any content (including, but not limited to, Your Content and User Content), user communications or personalization settings.

13.4. Exclusion of Damages. Certain jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply to you, and you might have additional rights.

13.5. Basis of the Bargain. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Company and you.

14. PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY RIGHTS INFRINGEMENT.

It is Company’s policy to terminate membership privileges of any user who repeatedly infringes copyright, trademark, or other intellectual property rights upon prompt notification to Company by the respective intellectual property owner or their legal agent. If you believe that your work has been copied and posted on the Service in a way that constitutes intellectual property rights infringement, please provide our designated agent with the following information:

• (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright, trademark, or other intellectual property right;
• (ii) a description of the copyrighted work, trademark, or other intellectual property right that you claim has been infringed;
• (iii) a description of the location on the Service of the material that you claim is infringing;
• (iv) your address, telephone number, and email address;
• (v) a written statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright, trademark, or other intellectual-property-right owner, its agent, or the law;
• (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright, trademark, or other intellectual-property-right owner or authorized to act on the copyright, trademark, or other intellectual-property-right owner’s behalf.

Designated agent for notice of claims of infringement: AXIOM PATH HOLDINGS PTE. LTD, Attn: Legal Dept., 535 Mission St, 14th Floor, San Francisco, CA 94105, United States. Email: contact@creatly.ai

15. TERM AND TERMINATION.

15.1. Term. The term of this Agreement commences on the date when you accept this Agreement (as described in the preamble above) and continues in full force and effect while you use the Service, unless terminated earlier in accordance with this Agreement.

15.2. Termination by Company. If you have materially breached any provision of this Agreement, or if Company is required to do so by law (e.g., where the provision of the Service is, or becomes, unlawful), Company has the right to immediately and without notice suspend or terminate any Service provided to you. Company also reserves the right to terminate this Agreement or your access to the Service at any time without cause upon notice to you. In the event we exercise this termination right, we will refund you for any pre-paid portion of your unused Subscription. You agree that all terminations for cause are made in Company’s sole discretion and that Company shall not be liable to you or any third party for any termination of your Account.

15.3. Termination by You. If you want to terminate this Agreement, you may do so by (i) notifying Company at any time and (ii) closing your Account for the Service. Your notice should be sent, in writing, to Company’s address: AXIOM PATH HOLDINGS PTE. LTD, Attn: Legal Dept., 535 Mission St, 14th Floor, San Francisco, CA 94105, United States. Email: contact@creatly.ai. Any termination of a Subscription is governed by Sec. 10 (Subscriptions) above.

15.4. Effect of Termination. Upon termination of the Service or the applicable feature or functionality thereof, your right to use the Service or the applicable feature or functionality thereof will automatically terminate, and we may delete Your Content associated therewith from our live databases. If we terminate your Account for cause, we may also bar your further use of or access to the Service. Company will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of this Agreement which by their nature should survive will survive termination, including without limitation ownership provisions, licenses granted to the Company, warranty disclaimers and limitations of liability.

15.5. No Subsequent Registration. If this Agreement is terminated for cause by Company, or if your Account or ability to access the Service is discontinued by Company due to your violation of any portion of this Agreement or for conduct otherwise deemed inappropriate, you agree that you shall not attempt to re-register with or access the Service through use of a different member name or otherwise.

16. USERS OUTSIDE THE U.S.

The Service may be accessed from countries around the world and may contain references to services and Content that are not available in your country. These references do not imply that Company intends to announce such service or Content in your country. The Service is controlled and offered by Company from its facilities in the United States of America. Company makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other countries do so at their own volition and are responsible for compliance with local law.

17. ARBITRATION AGREEMENT.

Please read this section (the “Arbitration Agreement”) carefully. It is part of your contract with Company and affects your rights. It contains procedures for mandatory binding arbitration and a class-action waiver.

17.1. Applicability. Subject to the terms of this Arbitration Agreement, you and Company agree that any dispute, claim or disagreement arising out of or relating in any way to your access to or use of the Service, any Output, any communications you receive, any products sold or distributed through the Service, or this Agreement (including prior versions), will be resolved by binding arbitration rather than in court, except that (i) you and Company may assert claims in small-claims court if such claims qualify and remain in that court; and (ii) you or Company may seek equitable relief in court for infringement or other misuse of intellectual-property rights. For purposes of this Arbitration Agreement, “Dispute” also includes disputes that arose before the effective date of this Agreement and disputes that may arise after its termination.

17.2. Informal Dispute Resolution. There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good-faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome (“Informal Dispute Resolution”). You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small-claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good-faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.

The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within forty-five (45) days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to contact@creatly.ai or regular mail to our offices located at Attn: Legal, 535 Mission St, 14th floor, San Francisco, CA, 94105, United States. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your Account (if you have one); (2) the name, telephone number, mailing address and e-mail address of your counsel, if any; and (3) a description of your Dispute.

The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing-fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.

17.3. Waiver of Jury Trial. You and Company hereby waive any constitutional and statutory rights to sue in court and have a trial before a judge or jury. All Disputes will instead be resolved by arbitration under this Arbitration Agreement, except as specified in Section 17.1.

17.4. Waiver of Class and Other Non-Individualized Relief. Except as specified in Section 17.9 (Batch Arbitration), you and Company may bring claims against the other only on an individual basis and not on a class, representative or collective basis. If a court of competent jurisdiction decides that any part of this section is unenforceable as to a particular claim or request for relief, that claim or request (and only that claim or request) shall be severed and litigated in the state or federal courts located in California; all other Disputes shall be arbitrated or heard in small-claims court.

17.5. Rules and Forum. This Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs its interpretation and enforcement. If the Informal Dispute Resolution process does not resolve the Dispute within sixty (60) days, either party may commence binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules or Commercial Arbitration Rules, as appropriate (the “AAA Rules”) then in effect. A copy of the rules is available at https://www.adr.org/rules-forms-and-fees/. Unless otherwise agreed, arbitration will occur in the county where you reside, subject to the AAA Rules and any Batch Arbitration provisions in Section 17.9. All materials exchanged during arbitration shall remain confidential.

17.6. Arbitrator. The arbitrator will be a retired judge or a licensed attorney in California, selected by the parties from the AAA’s roster of consumer-dispute arbitrators. If the parties cannot agree within thirty-five (35) days, the AAA will appoint the arbitrator (or, if Batch Arbitration is triggered, the AAA will appoint one arbitrator for each batch).

17.7. Authority of Arbitrator. The arbitrator has exclusive authority to resolve any Dispute, including issues of arbitrability and scope, except that (1) all disputes related to Section 17.4 (Waiver of Class and Other Non-Individualized Relief), (2) disputes about payment of arbitration fees, (3) disputes about satisfaction of any condition precedent to arbitration, and (4) disputes about which version of the Arbitration Agreement applies, shall be decided by a court of competent jurisdiction. The arbitration will not be consolidated with other matters except as expressly allowed under Section 17.9 (Batch Arbitration). The arbitrator shall issue a written award stating the essential findings and conclusions and may grant dispositive motions. Judgment on the award may be entered in any court having jurisdiction. The Arbitrator may only award damages in accordance with Section 13.1 (Disclaimer of Certain Damages), above.

17.8. Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or brought for an improper purpose (as measured by Federal Rule of Civil Procedure 11(b)). If either party must seek a court order to compel arbitration, the party that obtains such order may collect its reasonable costs, disbursements and attorneys’ fees from the other party. The prevailing party in any court action relating to satisfaction of any condition precedent to arbitration, including the Informal Dispute Resolution process, may recover its reasonable costs, disbursements, and attorneys’ fees.

17.9. Batch Arbitration. To increase efficiency, if one-hundred (100) or more individual Requests of a substantially similar nature are filed against Company by or with the assistance of the same law firm or organization within a thirty-day period, the AAA shall: (i) administer the Requests in batches of up to 100 Requests (plus a final batch of any remainder); (ii) appoint one arbitrator for each batch; and (iii) resolve each batch as a single consolidated arbitration with one set of filing and administrative fees per side, one procedural calendar, one hearing (if any), and one final award (“Batch Arbitration”). Requests are “substantially similar” if they arise out of or relate to the same event or factual scenario, raise the same or similar legal issues, and seek the same or similar relief. If the parties disagree on the applicability of this Batch Arbitration process, the AAA will appoint a sole standing arbitrator (“Administrative Arbitrator”) to decide. The Administrative Arbitrator’s fees will be paid by Company. This provision does not authorize class, collective, mass, or joint arbitration except as expressly set forth above.

17.10. 30-Day Right to Opt Out. You may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to: Attn: Legal, 535 Mission St, 14th floor, San Francisco, CA, 94105, United States within thirty (30) days of becoming subject to it. Your notice must include (1) your name and address, (2) the email address associated with your Account (if any), and (3) a clear statement that you wish to opt out of this Arbitration Agreement. Opting out will not affect any other part of this Agreement.

17.11. Invalidity; Expiration. Except as provided in Section 17.4, if any part of this Arbitration Agreement is found invalid or unenforceable, that part shall be severed and the remainder shall remain in full force and effect. Any Dispute must be initiated via arbitration within the applicable statute of limitations, or it is forever barred, and all statutes of limitation apply in arbitration as they would in court.

17.12. Modification. If Company makes a future material change to this Arbitration Agreement, we will notify you. Unless you reject the change within thirty (30) days by writing to Company at AXIOM PATH HOLDINGS PTE. LTD, Attn: Legal, 535 Mission St, 14th floor, San Francisco, CA, 94105, United States, your continued use of the Service constitutes acceptance of the change. Rejecting a change leaves the prior version (or your prior valid opt-out) in effect.

18. GENERAL PROVISIONS.

18.1. Electronic Communications. Communications between you and Company may occur electronically (e.g., via the Service, email, or posted notices). For contractual purposes, you (i) consent to receive communications in electronic form and (ii) agree that all terms, conditions, notices and other communications that Company provides electronically satisfy any legal requirement that such communications would satisfy if in writing, subject to your statutory rights (including those under E-Sign, 15 U.S.C. §7001 et seq.).

18.2. Assignment. You may not assign, subcontract, delegate or transfer this Agreement or your rights or obligations without Company’s prior written consent. Company may freely assign or transfer this Agreement without your consent. Any attempted transfer in violation of this section is null and void.

18.3. Force Majeure. Company is not liable for delays or failures caused by events outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, pandemics, cyber attacks, internet outages, strikes, unavailability of connected AI models, partner/API failures, or shortages of transportation, fuel, energy, labor or materials.

18.4. Questions, Complaints, Claims. If you have any questions, complaints or claims regarding the Service, please contact us at: contact@creatly.ai. We will try to address your concerns and invite further feedback if your concerns are not fully resolved.

18.5. Consumer Complaints. In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by calling (800) 952-5210.

18.6. Agreement Updates. Company will post updates to these Terms of Use on the Service and update the “Last Updated” date. If you have an Account, Company will also email you an updated copy. Company may require your consent before further use of the Service. If you do not agree to any change(s), stop using the Service.

18.7. Exclusive Venue. Where litigation in court is permitted, all claims and disputes will be litigated exclusively in the state or federal courts located in San Mateo County, California.

18.8. Governing Law. This Agreement is governed by California law, consistent with the Federal Arbitration Act, without regard to conflict-of-law principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

18.9. Choice of Language. It is the express wish of the parties that this Agreement and all related documents be drawn up in English.

18.10. Notice. You are responsible for providing Company with a valid, current email. If the email you provide is invalid, Company’s dispatch will still constitute effective notice. You may give notice to Company at the following address: 535 Mission St, 14th floor, San Francisco, CA, 94105, United States. Notice is deemed given when received by Company via nationally recognized overnight delivery or first-class mail.

18.11. Waiver. A waiver or failure to enforce any provision on one occasion is not a waiver of any other provision or of that provision on any other occasion.

18.12. Severability. If any portion of this Agreement is held invalid or unenforceable, it shall be construed to reflect the parties’ original intent, and the remaining portions shall remain in full force and effect.

18.13. Export Control. You may not use or export the Service except as authorized by U.S. and other applicable laws. You represent that you are not located in any U.S.-embargoed country and are not on any U.S. government list of prohibited parties. You agree to comply with all applicable export-control laws.

18.14. Entire Agreement. This Agreement constitutes the final, complete and exclusive agreement between the parties regarding its subject matter and supersedes all prior discussions or agreements.

AXIOM PATH HOLDINGS PTE. LTD ("Company", "we", "us", or "our") provides an advanced AI-driven platform featuring tools for cinematic video generation and storytelling. This Privacy Policy details how we handle the personal information collected via our digital ecosystem, including our website (creatly.ai), associated web portals, social media channels, and offline activities (collectively, the "Service").

NOTICE TO EUROPEAN RESIDENTS: Please refer to the designated "Notice to European Residents" section below for specific rights and information if you are located in the European Economic Area (EEA) or the United Kingdom.

1. Information Collection

We gather various types of data to provide, secure, and enhance the Service. The data we collect generally falls into the following categories:

• Information You Provide Directly: This includes contact details (name, email address), account credentials, demographic information, transaction records, communications with our support team, payment details (processed securely by third-party partners like Stripe), marketing preferences, and multimedia uploads. It also encompasses the text prompts, commands, and queries you use to generate or modify content on our platform.
• Data from Third-Party Sources: We may obtain information from public databases, authorized service partners, or linked third-party authentication services (such as Google or social media platforms). If you connect a third-party account, we adhere to their API use policies, such as the Google API Services User Data Policy regarding Limited Use requirements.
• Automated Tracking Data: As you interact with the Service, we automatically log device specifications (OS, browser type, IP address), browsing behavior, engagement metrics, location data (if authorized), and interactions with our communications (e.g., pixel tags in emails). This is primarily facilitated through cookies and similar tracking technologies.

Note: You should never submit highly sensitive, confidential, biometric, or unlicensed proprietary information through our Service.

2. How We Use Your Data

Your personal information is utilized strictly to facilitate and optimize your experience. Specific use cases include:

• Service Operations: To operate, maintain, and deliver the Service, manage your account, process multimedia, and provide customer support.
• Personalization: To tailor your creative experience, remember your preferences, and present customized interfaces.
• Research and Improvement: To conduct analytics and continuously improve our AI algorithms. This includes responsibly utilizing user-generated prompts, queries, and multimedia data to train, fine-tune, and evolve our machine learning models.
• Marketing and Communication: To send promotional materials and updates regarding our ecosystem, subject to your communication preferences.
• Compliance and Security: To fulfill legal obligations, protect our intellectual property, audit internal processes, and prevent fraudulent or unauthorized activity.

3. Data Retention

We retain personal data only for as long as needed to accomplish the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. The exact retention timeframe varies based on the nature of the data and legal requirements. Once no longer required, your data is securely deleted, permanently isolated, or irreversibly anonymized for broad analytical use.

4. Data Sharing and Disclosure

We do not sell your personal data. However, to operate effectively, we may share information with:

• Corporate Affiliates: Our subsidiaries and corporate parent companies.
• Service Providers: Trusted third parties providing hosting, IT infrastructure, email delivery, analytics, and payment processing (e.g., Stripe, whose privacy practices govern payment data).
• Legal Authorities: Law enforcement or government bodies when legally mandated or necessary to protect safety and rights.
• Business Transferees: Prospective counterparties in the event of corporate restructuring, mergers, acquisitions, or asset sales.
• Public and Other Users: Content you voluntarily make public on the platform, including shared multimedia and profile information, will be visible to others. We are not responsible for how third parties cache or copy publicly shared content.

5. Your Privacy Choices

You maintain control over your personal data. You may:

• Access and Update: Modify your profile settings via your account dashboard.
• Opt-Out: Unsubscribe from marketing communications using the links provided in our emails.
• Manage Cookies: Adjust your browser settings to reject or restrict cookies. Disabling cookies may limit certain platform functionalities.
• Delete Content/Account: You may remove uploaded content or request account deletion by contacting us at contact@creatly.ai. Removed content is typically purged from active servers within 30 to 90 days, excluding legal holds.

6. Security and External Links

We implement robust technical, physical, and organizational protocols to safeguard your information against unauthorized access or breaches. However, no internet-based service is completely infallible, and absolute security cannot be guaranteed.

Our platform may contain links to external third-party sites or services. We are not responsible for the privacy practices of these external entities and encourage you to review their individual privacy policies before engaging.

7. International Data Transfers

As a global entity, your data may be transferred to and processed in jurisdictions outside of your home country, including the United States. These regions may have data protection laws that differ from those in your jurisdiction. We utilize appropriate legal frameworks and safeguards to ensure your data remains protected during international transits.

8. Children's Privacy

Our Service is strictly intended for individuals 18 years of age or older. We do not knowingly collect or solicit personal data from minors. If you believe a child has provided us with personal information, please alert us immediately at contact@creatly.ai so we can take appropriate deletion measures.

9. Policy Modifications

We may update this Privacy Policy periodically to reflect technological advancements, legal shifts, or changes in our operational practices. Significant modifications will be communicated via the Service or through email. Your continued use of the platform following an update constitutes acceptance of the revised terms.

10. Notice to European Residents

If you reside in the European Economic Area (EEA) or the United Kingdom (UK), you possess specific rights under the General Data Protection Regulation (GDPR) and related laws. AXIOM PATH HOLDINGS PTE. LTD acts as the data "controller" for your personal information.

• Your Rights: You have the right to request access to, rectification of, or erasure of your personal data. You may also restrict or object to certain processing activities, request data portability, and withdraw consent at any time where processing is consent-based.
• Legal Bases for Processing: We process your data based on Contractual Necessity (to deliver the Service), Legitimate Interests (to secure the platform, analyze usage, and conduct marketing), Compliance with Law, and your specific Consent.
• Exercising Your Rights: To execute these rights or for GDPR-related inquiries, please email contact@creatly.ai. You also maintain the right to lodge a formal complaint with the data protection supervisory authority in your habitual place of residence.
• International Transfers (EEA/UK): When transferring data outside of Europe to territories lacking an adequacy decision, we rely on approved safeguards, such as Standard Contractual Clauses (SCCs), to guarantee adequate protection.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Legal and Privacy team at: contact@creatly.ai.